Last updated: April 2026
Please read these policies carefully. By using the Simply Caribbean Foods website, purchasing our products, or enrolling in our courses and classes, you agree to the terms outlined below.
Simply Caribbean Foods ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website, purchase our products, or enroll in our courses and classes.
We collect information you provide directly to us, including your name, email address, billing information, and any other details you share when making a purchase, enrolling in a course or class, or contacting us. We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited.
We use the information we collect to process your orders and enrollments, communicate with you about your purchases, send you updates and marketing communications if you have opted in, improve our website and services, and comply with legal obligations. We do not sell your personal information to third parties.
If you subscribe to our email list, you will receive updates about our classes, courses, products, and promotions. You may unsubscribe at any time by clicking the unsubscribe link in any email we send. We use Constant Contact to manage our email communications.
Our website uses cookies to improve your browsing experience and analyse website traffic. By continuing to use our website you consent to the use of cookies in accordance with this policy. You may disable cookies through your browser settings, although this may affect certain features of the website.
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Our website may contain links to third party websites and services including our course platform, payment processors, and social media platforms. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
By accessing and using the Simply Caribbean Foods website and purchasing our products or services, you agree to be bound by these Terms of Service. Please read them carefully before making any purchase or enrollment.
You agree to use our website for lawful purposes only. You must not use our website in any way that breaches any applicable local, national, or international law or regulation, or in any way that is fraudulent or harmful to others.
When you purchase a course or class from Simply Caribbean Foods, you are purchasing a personal, non-transferable license to access the content for your own personal use. You may not share, reproduce, distribute, or resell any course or class content without our express written permission.
Course access is provided through our third party course platform. Lifetime access means access for as long as the course remains available on our platform. While we intend to maintain courses indefinitely, we reserve the right to discontinue a course with reasonable notice.
All content on the Simply Caribbean Foods website, including text, images, videos, recipes, course materials, and brand elements, is the property of Simply Caribbean Foods and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Simply Caribbean Foods provides all courses, classes, and content for educational and informational purposes only. We make no guarantees regarding specific results or outcomes from participating in our programs. Your results will depend on your individual effort, application, and circumstances.
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
We stand behind the quality of everything we offer at Simply Caribbean Foods. Please read our refund policy carefully before making a purchase.
We offer a 14-day satisfaction guarantee on all online courses. If you are not completely satisfied with your course within 14 days of enrollment and have completed less than 25% of the course content, you may request a full refund. To request a refund, please email custerv@simplycaribbeanfoods.com within 14 days of your enrollment date with your order details and reason for the request.
Refunds will not be issued after 14 days of enrollment, or if more than 25% of the course has been completed, or if course materials have been substantially downloaded.
Live class bookings are non-refundable once the class has taken place. If you need to cancel before the class, please contact us at least 48 hours in advance at info@simplycaribbeanfoods.com and we will do our best to accommodate a transfer to a future class where possible.
For physical products including dry baking mixes and baked goods, please contact us at info@simplycaribbeanfoods.com within 7 days of receiving your order if there is an issue with your product. We will review each case individually and work with you to find a satisfactory resolution.
Due to the nature of digital products, all sales of digital downloads including recipe guides and eBooks are final and non-refundable once the download has been accessed.
